Privacy Policy

1. Introduction

Pleiades Consultancy ("we," "us," or "our") operates the website pleiadesconsultancy.com and related subdomains (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

Personal Data

When you fill out a form on our Site or book a consultation, we may collect personally identifiable information, including:

• First and last name
• Email address
• Phone number
• Business name and website URL
• Information you provide during consultations

Automatically Collected Data

When you access the Site, we may automatically collect certain information about your device and usage, including:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and manage your consultation bookings
• Send you service-related communications
• Send promotional communications (only with your explicit consent)
• Send SMS reminders for scheduled appointments (only with your explicit consent)
• Improve and personalize your experience on our Site
• Analyze usage trends to improve our services
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies including:

• Essential Cookies: Required for the Site to function properly.
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (e.g., Meta Pixel).

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

5. Third-Party Services

We may share your information with third-party services:

• Cal.com: For scheduling consultations.
• Meta (Facebook): For advertising measurement via the Conversions API and Meta Pixel.
• Google Analytics: For website analytics.
• Kit (ConvertKit): For email communications (only if you opt in).
• Close CRM: For managing client relationships.

6. SMS Communications

If you provide your phone number and opt in to SMS communications, we may send you:

• Appointment reminders (automated follow-up and reminder messages)
• Promotional messages (only if you separately consent)

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent to receive SMS is not a condition of purchase.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, contact us at [email protected].

10. Children's Privacy

Our Site is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

Pleiades Consultancy
Email: [email protected]
Website: pleiadesconsultancy.com